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Проблема с Ericsson Redback Smartedge SE100 отваливаются интерфейсы

Отпадают все интерфейсы на Ericsson Redback Smartedge SE100. После того, как появилась данная проблема - открыли устройство пропылесосили, посмотрели вздутых конденсаторов нет на плате и т.п. На вид выглядит нормально, в лог пишет:

 

May 17 20:38:53: %PM-1-ALERT: Process IPPA IPC SLOT 2, pid 0x80020023, is not responding.

May 17 20:38:56: %SYSMON-5-GEN_FTP: Core file /ata0/p01/ppa/crashSlot02Ippa.gz FTPed to /md/ successfully

May 17 20:39:00: %CSM-6-PORT: ethernet 2/1 link state DOWN service state DOWN, overall admin is UP

May 17 20:39:00: %CSM-6-PORT: ethernet 2/1 link state down, trigger source: Hardware removed

May 17 20:39:00: %CSM-6-PORT: ethernet 2/2 link state DOWN service state DOWN, overall admin is UP

May 17 20:39:00: %CSM-6-PORT: ethernet 2/2 link state down, trigger source: Hardware removed

May 17 20:39:00: %CSM-6-PORT: ethernet 2/3 link state DOWN service state DOWN, overall admin is UP

May 17 20:39:00: %CSM-6-PORT: ethernet 2/3 link state down, trigger source: Hardware removed

May 17 20:39:00: %CSM-6-PORT: ethernet 2/4 link state DOWN service state DOWN, overall admin is UP

May 17 20:39:00: %CSM-6-PORT: ethernet 2/4 link state down, trigger source: Hardware removed

May 17 20:39:00: %CSM-6-PORT: ethernet 2/15 link state DOWN service state DOWN, overall admin is UP

May 17 20:39:00: %CSM-6-PORT: ethernet 2/15 link state down, trigger source: Hardware removed

May 17 20:39:00: %CSM-6-PORT: ethernet 2/16 link state DOWN service state DOWN, overall admin is UP

May 17 20:39:00: %CSM-6-PORT: ethernet 2/16 link state down, trigger source: Hardware removed

May 17 20:39:00: %CSM-6-CARD: card carrier REMOVED from slot 2

May 17 20:39:02: %PM-1-ALERT: Process EPPA IPC SLOT 2, pid 0x81020021, is not responding.

May 17 20:39:02: [0002]: %DHCP-5-MRKG_SV_DEAD: Marking server: 192.168.11.1 in context: inet dead

May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 state: DOWN

May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:300 state: DOWN

May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:301 state: DOWN

May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:302 state: DOWN

May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:333 state: DOWN

May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_local2 state: DOWN

May 17 20:39:10: %CSM-6-CARD: card carrier INSERTED in slot 2

May 17 20:39:15: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(20) out of range(0..18) for data id(128)

May 17 20:39:15: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (20), id (128)

May 17 20:39:15: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(21) out of range(0..18) for data id(128)

May 17 20:39:15: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (21), id (128)

May 17 20:39:17: %CSM-6-CARD: MIC number 1 ge-2-port REMOVED from slot 2

May 17 20:39:17: %SNMP-6-INFO: The last entity configuration change notification was sent out2.00 (less than 5.00) seconds before. Suppressing this one.

May 17 20:39:19: %CSM-6-CARD: MIC number 2 ge-2-port REMOVED from slot 2

May 17 20:39:19: %SNMP-6-INFO: The last entity configuration change notification was sent out4.00 (less than 5.00) seconds before. Suppressing this one.

May 17 20:39:19: %CSM-6-CARD: MIC number 1 ge-2-port INSERTED in slot 2

May 17 20:39:19: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(20) out of range(0..18) for data id(128)

May 17 20:39:19: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (20), id (128)

May 17 20:39:19: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(21) out of range(0..18) for data id(128)

May 17 20:39:19: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (21), id (128)

May 17 20:39:19: %SNMP-6-INFO: The last entity configuration change notification was sent out4.00 (less than 5.00) seconds before. Suppressing this one.

May 17 20:39:20: %CSM-6-CARD: MIC number 2 ge-2-port INSERTED in slot 2

May 17 20:39:20: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(32) out of range(0..18) for data id(128)

May 17 20:39:20: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (32), id (128)

May 17 20:39:20: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(33) out of range(0..18) for data id(128)

May 17 20:39:20: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (33), id (128)

May 17 20:39:25: %QOS-6-INFO: qos info: PPA just reborn 0

May 17 20:39:25: %PPAINFRA-6-ISTART_INFO: 42e04e7e/0000000002/925500000:02/IPPA/EU00:Ready to receive packets

May 17 20:39:25: %QOS-6-INFO: qos info: iPPA reg on slot 2

May 17 20:39:25: %CSM-6-CARD: card carrier INSERTED in slot 2 READY

May 17 20:39:26: %PPAINFRA-6-ISTART_INFO: 4d2375be/0000000003/390800000:02/EPPA/EU00:Ready to receive packets

May 17 20:39:26: %CSM-6-PORT: ethernet 2/4 link state UP service state UP, overall admin is UP

May 17 20:39:26: %CSM-6-CARD: Card in slot 2 entering In Service state.

May 17 20:39:26: %CSM-6-PORT: ethernet 2/3 link state UP service state UP, overall admin is UP

May 17 20:39:26: %CSM-6-PORT: ethernet 2/15 link state UP service state UP, overall admin is UP

May 17 20:39:26: %CSM-6-PORT: ethernet 2/16 link state UP service state UP, overall admin is UP

May 17 20:39:26: %PPAINFRA-6-IFACE_INFO: 588d172e/0000000003/908300000:02/IPPA/EU00:ROUTING_READY sent to CSM

May 17 20:39:26: %QOS-6-INFO: qos info: PPA just reborn 0

May 17 20:39:26: %QOS-6-INFO: qos info: ePPA reg on slot 2

May 17 20:39:28: %CSM-6-PORT: ethernet 2/1 link state UP service state UP, overall admin is UP

May 17 20:39:28: %CSM-6-PORT: ethernet 2/2 link state UP service state UP, overall admin is UP

May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 state: UP

May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:300 state: UP

May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:301 state: UP

May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:302 state: UP

May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:333 state: UP

May 17 20:39:37: %PM-1-ALERT: Process IPPA IPC SLOT 2, pid 0x80020025, is not responding.

May 17 20:39:37: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1

May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLIC..

 

Из-за чего может быть проблема?

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крэшится у вас карта. это софтовая проблема. какой seos? какие фичи используете? юзаете netflow?

[inet]Redback_1#sh version

 

Redback Networks SmartEdge OS Version SEOS-12.1.1.10p2-Release

Built by sysbuild@eussjlx7009.sj.us.am.ericsson.se Sun Aug 23 20:25:14 PDT 2015

Copyright © 1998-2015, Redback Networks Inc. All rights reserved.

System Bootstrap version is PowerPC,rev2.0.1.4

Installed minikernel version is 2.6

Router Up Time - 1 hour 59 minutes 4 secs

[inet]Redback_1#

 

 

[inet]Redback_1#show licenses

Software Feature License Configured

-------------------------- ------------------

subscriber active 8000 YES

subscriber bandwidth 60 YES

nat enhanced YES

 

Total active subscriber license configured 8000

 

netflow - не используем

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resident_k, у вас 1 раз только произошло? или регулярно?

какого типа подписчики (ipoe, pppoe, etc) ? Покажите вывод sh subs act us любого подписчика.

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resident_k, у вас 1 раз только произошло? или регулярно?

какого типа подписчики (ipoe, pppoe, etc) ? Покажите вывод sh subs act us любого подписчика.

 

У нас два таких BRASa стоит, на втором версия софта, по-моему, поновее. Используем IPOE. До этого полгода работали без сбоев. Глюкануло два дня назад вечером кратковременно,минут на 20, отвалилось, потом само восстановилось. Позавчера было два таких картковременных отпадения на 20 мин, тоже в вечернее время. Вчера отвалилось в 21-00 и практически уже не поднималось.

 

 

[inet]Redback_1#sh subs act us e8:94:f6:63:88:51

e8:94:f6:63:88:51

Session state Up

Circuit lg id 825 clips 136442

Internal Circuit 255/22:13:58/7/2/5370

Interface bound CLIENTS2

Current port-limit unlimited

Session time left 858105

Protocol Stack IPV4

dhcp max-addrs 1 (applied)

ip source-validation 1 (applied from sub_default)

dns primary 10.100.2.1 (applied from sub_default)

dns secondary 8.8.8.8 (applied from sub_default)

dhcp vendor class id MSFT 5.0 (applied)

dhcp option client id <E8><94><F6>c<88>Q (applied)

dhcp option hostname 0x0c09544c2d57523734304e (applied)

timeout absolute 864000 (applied)

acct-interim-interval 600 (applied)

qos-policing-policy qos-15-5-in (applied)

qos-metering-policy qos-15-5-out (applied)

nat policy-name CGNAT (applied)

timeout idle 1800 (applied as dhcp lease time)

IP host entries installed by DHCP: (max_addr 1 cur_entries 1)

10.120.14.211 e8:94:f6:63:88:51

[inet]Redback_1#sh subs act us f4:f2:6d:60:69:59

f4:f2:6d:60:69:59

Session state Up

Agent Remote ID "<FC><FA><F7>^V<E2><A2>"

Agent Circuit ID "^AK"

Circuit lg id 825 clips 136294

Internal Circuit 255/22:13:58/7/2/5222

Interface bound CLIENTS2

Current port-limit unlimited

Session time left 858060

Protocol Stack IPV4

dhcp max-addrs 1 (applied)

ip source-validation 1 (applied from sub_default)

dns primary 10.100.2.1 (applied from sub_default)

dns secondary 8.8.8.8 (applied from sub_default)

dhcp vendor class id MSFT 5.0 (applied)

dhcp option client id <F4><F2>m`iY (applied)

dhcp option hostname 0x0c09544c2d57523834314e (applied)

timeout absolute 864000 (applied)

acct-interim-interval 600 (applied)

qos-policing-policy qos-50-10-in (applied)

qos-metering-policy qos-50-10-out (applied)

nat policy-name CGNAT (applied)

timeout idle 1800 (applied as dhcp lease time)

IP host entries installed by DHCP: (max_addr 1 cur_entries 1)

10.120.12.38 f4:f2:6d:60:69:59

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resident_k, хм, ну вроде ничего такого из-за чего у нас крэши например были, я не вижу. если у вас есть сервисная поддержка, лучше обратиться туда. если нет - обновиться до последней версии seos.

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resident_k, хм, ну вроде ничего такого из-за чего у нас крэши например были, я не вижу. если у вас есть сервисная поддержка, лучше обратиться туда. если нет - обновиться до последней версии seos.

 

В тех.поддержку обратились, в компанию продавшую дивайс, они перемаршрутизовали запрос в Эриксон, но толкового совета не дают :( Посоветовали полностью сделать перепрошивку устройства.

 

Еще нюанс - У нас шесть портов собраны в два LACP, по три порта в каждом. Заметили особенность - на этом БРАСе было всего 254 реальных адреса и более 2000 онлайн абонентов, увеличили диапазон реальных адресов. Хотя сегодня абонентов онлайн было не так много, а LACP разваливалось и порты отпадали.

Edited by resident_k

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