resident_k Posted May 19, 2016 Posted May 19, 2016 Отпадают все интерфейсы на Ericsson Redback Smartedge SE100. После того, как появилась данная проблема - открыли устройство пропылесосили, посмотрели вздутых конденсаторов нет на плате и т.п. На вид выглядит нормально, в лог пишет: May 17 20:38:53: %PM-1-ALERT: Process IPPA IPC SLOT 2, pid 0x80020023, is not responding. May 17 20:38:56: %SYSMON-5-GEN_FTP: Core file /ata0/p01/ppa/crashSlot02Ippa.gz FTPed to /md/ successfully May 17 20:39:00: %CSM-6-PORT: ethernet 2/1 link state DOWN service state DOWN, overall admin is UP May 17 20:39:00: %CSM-6-PORT: ethernet 2/1 link state down, trigger source: Hardware removed May 17 20:39:00: %CSM-6-PORT: ethernet 2/2 link state DOWN service state DOWN, overall admin is UP May 17 20:39:00: %CSM-6-PORT: ethernet 2/2 link state down, trigger source: Hardware removed May 17 20:39:00: %CSM-6-PORT: ethernet 2/3 link state DOWN service state DOWN, overall admin is UP May 17 20:39:00: %CSM-6-PORT: ethernet 2/3 link state down, trigger source: Hardware removed May 17 20:39:00: %CSM-6-PORT: ethernet 2/4 link state DOWN service state DOWN, overall admin is UP May 17 20:39:00: %CSM-6-PORT: ethernet 2/4 link state down, trigger source: Hardware removed May 17 20:39:00: %CSM-6-PORT: ethernet 2/15 link state DOWN service state DOWN, overall admin is UP May 17 20:39:00: %CSM-6-PORT: ethernet 2/15 link state down, trigger source: Hardware removed May 17 20:39:00: %CSM-6-PORT: ethernet 2/16 link state DOWN service state DOWN, overall admin is UP May 17 20:39:00: %CSM-6-PORT: ethernet 2/16 link state down, trigger source: Hardware removed May 17 20:39:00: %CSM-6-CARD: card carrier REMOVED from slot 2 May 17 20:39:02: %PM-1-ALERT: Process EPPA IPC SLOT 2, pid 0x81020021, is not responding. May 17 20:39:02: [0002]: %DHCP-5-MRKG_SV_DEAD: Marking server: 192.168.11.1 in context: inet dead May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 state: DOWN May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:300 state: DOWN May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:301 state: DOWN May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:302 state: DOWN May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:333 state: DOWN May 17 20:39:02: %LG-3-GRP_LOG: link-group LACP_local2 state: DOWN May 17 20:39:10: %CSM-6-CARD: card carrier INSERTED in slot 2 May 17 20:39:15: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(20) out of range(0..18) for data id(128) May 17 20:39:15: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (20), id (128) May 17 20:39:15: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(21) out of range(0..18) for data id(128) May 17 20:39:15: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (21), id (128) May 17 20:39:17: %CSM-6-CARD: MIC number 1 ge-2-port REMOVED from slot 2 May 17 20:39:17: %SNMP-6-INFO: The last entity configuration change notification was sent out2.00 (less than 5.00) seconds before. Suppressing this one. May 17 20:39:19: %CSM-6-CARD: MIC number 2 ge-2-port REMOVED from slot 2 May 17 20:39:19: %SNMP-6-INFO: The last entity configuration change notification was sent out4.00 (less than 5.00) seconds before. Suppressing this one. May 17 20:39:19: %CSM-6-CARD: MIC number 1 ge-2-port INSERTED in slot 2 May 17 20:39:19: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(20) out of range(0..18) for data id(128) May 17 20:39:19: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (20), id (128) May 17 20:39:19: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(21) out of range(0..18) for data id(128) May 17 20:39:19: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (21), id (128) May 17 20:39:19: %SNMP-6-INFO: The last entity configuration change notification was sent out4.00 (less than 5.00) seconds before. Suppressing this one. May 17 20:39:20: %CSM-6-CARD: MIC number 2 ge-2-port INSERTED in slot 2 May 17 20:39:20: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(32) out of range(0..18) for data id(128) May 17 20:39:20: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (32), id (128) May 17 20:39:20: %PUBSUB-3-ERR: SNMPD [rbn_pubsub_cache_attr_read]: Instance(33) out of range(0..18) for data id(128) May 17 20:39:20: %PUBSUB-3-ERR: SNMPD [rbos_pubsub_data_get]: rbn_pubsub_cache_attr_read failed (-1), instance (33), id (128) May 17 20:39:25: %QOS-6-INFO: qos info: PPA just reborn 0 May 17 20:39:25: %PPAINFRA-6-ISTART_INFO: 42e04e7e/0000000002/925500000:02/IPPA/EU00:Ready to receive packets May 17 20:39:25: %QOS-6-INFO: qos info: iPPA reg on slot 2 May 17 20:39:25: %CSM-6-CARD: card carrier INSERTED in slot 2 READY May 17 20:39:26: %PPAINFRA-6-ISTART_INFO: 4d2375be/0000000003/390800000:02/EPPA/EU00:Ready to receive packets May 17 20:39:26: %CSM-6-PORT: ethernet 2/4 link state UP service state UP, overall admin is UP May 17 20:39:26: %CSM-6-CARD: Card in slot 2 entering In Service state. May 17 20:39:26: %CSM-6-PORT: ethernet 2/3 link state UP service state UP, overall admin is UP May 17 20:39:26: %CSM-6-PORT: ethernet 2/15 link state UP service state UP, overall admin is UP May 17 20:39:26: %CSM-6-PORT: ethernet 2/16 link state UP service state UP, overall admin is UP May 17 20:39:26: %PPAINFRA-6-IFACE_INFO: 588d172e/0000000003/908300000:02/IPPA/EU00:ROUTING_READY sent to CSM May 17 20:39:26: %QOS-6-INFO: qos info: PPA just reborn 0 May 17 20:39:26: %QOS-6-INFO: qos info: ePPA reg on slot 2 May 17 20:39:28: %CSM-6-PORT: ethernet 2/1 link state UP service state UP, overall admin is UP May 17 20:39:28: %CSM-6-PORT: ethernet 2/2 link state UP service state UP, overall admin is UP May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 state: UP May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:300 state: UP May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:301 state: UP May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:302 state: UP May 17 20:39:30: %LG-3-GRP_LOG: link-group LACP_SE100 PVC:333 state: UP May 17 20:39:37: %PM-1-ALERT: Process IPPA IPC SLOT 2, pid 0x80020025, is not responding. May 17 20:39:37: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLICY to EPPA, pol_grid 1 May 17 20:39:38: %NAT-3-INT_ERR: work thread: failed to send UNBIND POLIC.. Из-за чего может быть проблема? Вставить ник Quote
zstas Posted May 19, 2016 Posted May 19, 2016 крэшится у вас карта. это софтовая проблема. какой seos? какие фичи используете? юзаете netflow? Вставить ник Quote
resident_k Posted May 19, 2016 Author Posted May 19, 2016 крэшится у вас карта. это софтовая проблема. какой seos? какие фичи используете? юзаете netflow? [inet]Redback_1#sh version Redback Networks SmartEdge OS Version SEOS-12.1.1.10p2-Release Built by sysbuild@eussjlx7009.sj.us.am.ericsson.se Sun Aug 23 20:25:14 PDT 2015 Copyright © 1998-2015, Redback Networks Inc. All rights reserved. System Bootstrap version is PowerPC,rev2.0.1.4 Installed minikernel version is 2.6 Router Up Time - 1 hour 59 minutes 4 secs [inet]Redback_1# [inet]Redback_1#show licenses Software Feature License Configured -------------------------- ------------------ subscriber active 8000 YES subscriber bandwidth 60 YES nat enhanced YES Total active subscriber license configured 8000 netflow - не используем Вставить ник Quote
zstas Posted May 19, 2016 Posted May 19, 2016 resident_k, у вас 1 раз только произошло? или регулярно? какого типа подписчики (ipoe, pppoe, etc) ? Покажите вывод sh subs act us любого подписчика. Вставить ник Quote
resident_k Posted May 19, 2016 Author Posted May 19, 2016 resident_k, у вас 1 раз только произошло? или регулярно? какого типа подписчики (ipoe, pppoe, etc) ? Покажите вывод sh subs act us любого подписчика. У нас два таких BRASa стоит, на втором версия софта, по-моему, поновее. Используем IPOE. До этого полгода работали без сбоев. Глюкануло два дня назад вечером кратковременно,минут на 20, отвалилось, потом само восстановилось. Позавчера было два таких картковременных отпадения на 20 мин, тоже в вечернее время. Вчера отвалилось в 21-00 и практически уже не поднималось. [inet]Redback_1#sh subs act us e8:94:f6:63:88:51 e8:94:f6:63:88:51 Session state Up Circuit lg id 825 clips 136442 Internal Circuit 255/22:13:58/7/2/5370 Interface bound CLIENTS2 Current port-limit unlimited Session time left 858105 Protocol Stack IPV4 dhcp max-addrs 1 (applied) ip source-validation 1 (applied from sub_default) dns primary 10.100.2.1 (applied from sub_default) dns secondary 8.8.8.8 (applied from sub_default) dhcp vendor class id MSFT 5.0 (applied) dhcp option client id <E8><94><F6>c<88>Q (applied) dhcp option hostname 0x0c09544c2d57523734304e (applied) timeout absolute 864000 (applied) acct-interim-interval 600 (applied) qos-policing-policy qos-15-5-in (applied) qos-metering-policy qos-15-5-out (applied) nat policy-name CGNAT (applied) timeout idle 1800 (applied as dhcp lease time) IP host entries installed by DHCP: (max_addr 1 cur_entries 1) 10.120.14.211 e8:94:f6:63:88:51 [inet]Redback_1#sh subs act us f4:f2:6d:60:69:59 f4:f2:6d:60:69:59 Session state Up Agent Remote ID "<FC><FA><F7>^V<E2><A2>" Agent Circuit ID "^AK" Circuit lg id 825 clips 136294 Internal Circuit 255/22:13:58/7/2/5222 Interface bound CLIENTS2 Current port-limit unlimited Session time left 858060 Protocol Stack IPV4 dhcp max-addrs 1 (applied) ip source-validation 1 (applied from sub_default) dns primary 10.100.2.1 (applied from sub_default) dns secondary 8.8.8.8 (applied from sub_default) dhcp vendor class id MSFT 5.0 (applied) dhcp option client id <F4><F2>m`iY (applied) dhcp option hostname 0x0c09544c2d57523834314e (applied) timeout absolute 864000 (applied) acct-interim-interval 600 (applied) qos-policing-policy qos-50-10-in (applied) qos-metering-policy qos-50-10-out (applied) nat policy-name CGNAT (applied) timeout idle 1800 (applied as dhcp lease time) IP host entries installed by DHCP: (max_addr 1 cur_entries 1) 10.120.12.38 f4:f2:6d:60:69:59 Вставить ник Quote
zstas Posted May 19, 2016 Posted May 19, 2016 resident_k, хм, ну вроде ничего такого из-за чего у нас крэши например были, я не вижу. если у вас есть сервисная поддержка, лучше обратиться туда. если нет - обновиться до последней версии seos. Вставить ник Quote
resident_k Posted May 19, 2016 Author Posted May 19, 2016 (edited) resident_k, хм, ну вроде ничего такого из-за чего у нас крэши например были, я не вижу. если у вас есть сервисная поддержка, лучше обратиться туда. если нет - обновиться до последней версии seos. В тех.поддержку обратились, в компанию продавшую дивайс, они перемаршрутизовали запрос в Эриксон, но толкового совета не дают :( Посоветовали полностью сделать перепрошивку устройства. Еще нюанс - У нас шесть портов собраны в два LACP, по три порта в каждом. Заметили особенность - на этом БРАСе было всего 254 реальных адреса и более 2000 онлайн абонентов, увеличили диапазон реальных адресов. Хотя сегодня абонентов онлайн было не так много, а LACP разваливалось и порты отпадали. Edited May 19, 2016 by resident_k Вставить ник Quote
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